I recently read the book Delivering Happiness: A Path to Profits, Passion, and Purpose and absolutely loved it. I highly suggest picking it up. And then I came across the Top 10 Customer's Choice Awards (see below) and it made me think... how cool would it be to see a nonprofit organization make the list? Knowing that this particular list is more retail focused, who would make your Top 10 awards for customer service in the nonprofit field? How would you get your organization into the Top 10?
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